Sarah M.
Regular since 2023
- Visits: 7 this quarter
- Usual: corner booth
- Last in: 3 weeks ago
- Spend: above average
Module · Guest Book
Hospitality CRM with one complete guest record.
Every guest you've ever served, in one place.
Bookings, visits, spend, preferences and contact details, all on one record per guest, so you can finally see who your regulars are and do something about it.
You can't look after guests you can't see. Most venues have their guests scattered across a booking system, a till and a marketing list, none of which agree. Grace puts them together.
Guest Book
Regulars this month
- Sarah M.Champion · 7 visits
- James T.Regular · 4 visits
- Ella P.At risk · 6 weeks
What you get
Know your regulars by value, not by gut feel.
See who actually spends, how often they come, and what they order. The quiet couple every Tuesday might be worth more to you than the loud table once a year.
Spot the guests slipping away.
Grace shows you who used to come and hasn't been in for a while, so you can act before they're gone for good.
Guest Book
Regulars this month
- Sarah M.Champion · 7 visits
- James T.Regular · 4 visits
- Ella P.At risk · 6 weeks
See the whole guest, not a fragment.
Last visit, usual table, allergies, birthday, all in one place the whole team can use.
Guest Book
Regulars this month
- Sarah M.Champion · 7 visits
- James T.Regular · 4 visits
- Ella P.At risk · 6 weeks
Grow revenue from people who already love you.
Invite your best guests to a wine tasting, bring back the lapsing ones, fill a quiet week, all from a list you can actually trust.
Sarah M.
Regular since 2023
- Visits: 7 this quarter
- Usual: corner booth
- Last in: 3 weeks ago
- Spend: above average
The admin handled quietly.
Consent and the occasional data request are looked after in the background. It's not something you have to think about, until someone asks, and then it's simple.
Guest Book
Regulars this month
- Sarah M.Champion · 7 visits
- James T.Regular · 4 visits
- Ella P.At risk · 6 weeks
Works alongside
Grace is one system. Here's where this connects.
Common questions