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Module · Reservations

A restaurant booking system that turns first-timers into regulars.

Treat every returning guest like a regular.

Grace recognises the guests who come back and remembers what they like, so the welcome feels personal and the table is right before they've taken their coat off.

Anyone can take a booking. The difference is what happens the second, fifth and twentieth time someone books. That's where regulars are made or lost.
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Host screen

Friday service

  • 19:00Sarah M.2 · booth
  • 19:30Walk-in4 · bar
  • 20:00James T.2 · deposit

What you get

Your brand, front and centre.

The booking page is yours: your colours, your logo, your venue, not a third party's. On certain plans it runs on your own web address too.

Host screen

Friday service

  • 19:00Sarah M.2 · booth
  • 19:30Walk-in4 · bar
  • 20:00James T.2 · deposit

We remember their table.

After a few visits Grace knows a guest's favourite spot, can sit them there, and let them know you have. It also learns how long they tend to stay and holds the table to match, automatically after three visits.

Tonight · 19:30

Sarah M. · party of 2

Corner booth · deposit waived

Returning guest

Deposits where they matter, waived where they don't.

Ask for a deposit on the bookings that can hurt you, and waive it for your VIPs and trusted regulars. Stop asking the guests you know will turn up for their card details every single time. We haven't seen another system do this.

Host screen

Friday service

  • 19:00Sarah M.2 · booth
  • 19:30Walk-in4 · bar
  • 20:00James T.2 · deposit

Services you can shape.

Change the pacing, run a set menu, or make a service secret so only the guests you choose can book it, by link or invite code.

Host screen

Friday service

  • 19:00Sarah M.2 · booth
  • 19:30Walk-in4 · bar
  • 20:00James T.2 · deposit

Returning guests, recognised.

We confirm a returning guest's identity so the record stays clean and the welcome is right. New bookers aren't put through hoops. We don't nag anyone to unsubscribe at the moment of booking, but we will gently tempt back a guest who left the list.

Tonight · 19:30

Sarah M. · party of 2

Corner booth · deposit waived

Returning guest

Fill your quiet times.

If you run Loyalty, award bonus points for off-peak bookings and watch the Tuesdays fill up.

Host screen

Friday service

  • 19:00Sarah M.2 · booth
  • 19:30Walk-in4 · bar
  • 20:00James T.2 · deposit

Private hire, without the email tennis.

Take enquiries, deposits and details for events and whole-venue bookings in one place.

Host screen

Friday service

  • 19:00Sarah M.2 · booth
  • 19:30Walk-in4 · bar
  • 20:00James T.2 · deposit

Works alongside

Grace is one system. Here's where this connects.

Related

Common questions

What operators ask about this module.

Turn bookings into regulars.

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