Compare
Grace vs ResDiary.
ResDiary is a mature UK booking platform many independents know well. Grace is a full hospitality OS with reservations as one module. The choice is often booking-only vs one guest record across the whole venue.
ResDiary and Grace both offer branded booking widgets, deposits and table management for UK restaurants. ResDiary focuses on reservations and integrations; Grace ships reservations alongside native EPOS, loyalty, marketing and a guest CRM on one record. If you already run a separate till and marketing stack, ResDiary can be enough. If fragmentation is costing you regulars, the comparison shifts.
Side by side
Outcomes in plain language. Where we can't verify a claim, we say so.
Pricing model1
Grace
£99 / £179 / £299 / Enterprise per venue per month. Full product on every tier. No per-cover fees.
ResDiary
Tiered SaaS pricing published on ResDiary's site — typically flat monthly fees by feature tier rather than per-cover charges. Confirm current UK pricing before you shortlist.
Product scope
Grace
Reservations + Guest CRM + Loyalty + Marketing + WiFi + EPOS + Analytics + AI — one platform, one record.
ResDiary
Reservations-first platform with integrations to POS and marketing tools. No native EPOS or loyalty programme in the core product.
Guest CRM
Grace
One record per guest across bookings, till, WiFi, loyalty and marketing. Behavioural tiers assigned automatically.
ResDiary
Guest profiles built from reservation history with tags and notes. Depth depends on integrations with your till and marketing tools.
EPOS
Grace
Native iPad EPOS with offline mode, KDS and pay-at-table.
ResDiary
Integrates with supported POS partners — not a native till.
Marketing
Grace
Email + SMS journeys with revenue attribution to covers and bookings.
ResDiary
Email tools and integrations; SMS and journey depth vary by plan and connected vendors.
Loyalty
Grace
Points on full till spend, tiers, EPOS redemption.
ResDiary
No native loyalty — typically a separate vendor or integration.
Deposits and no-shows
Grace
Deposits per service, OTP-verified guest identity, waitlists and host screen.
ResDiary
Deposits, cancellation policies and table management — mature booking feature set.
What Grace does
Specific to Grace, missing in ResDiary.
One guest record, not a booking log.
Till spend, loyalty and marketing on the same person as the reservation.
- Walk-ins captured via WiFi on the same record
- Lapsing-guest alerts from real visit data
- No CSV exports to a separate email tool
Native EPOS included.
The till writes to the guest record automatically.
- Offline mode for Friday services
- Kitchen display from the same system
- Pay-at-table without a third app
Marketing with attribution.
Win-back journeys that report covers driven, not just opens.
- UK SMS from a venue number
- Segments from behavioural tiers
- Meta conversion tracking built in
Where ResDiary leads
What they do that Grace doesn't (yet).
Honest reverse. If these matter to your venue, ResDiary is worth looking at.
Mature UK booking product
ResDiary has refined table management, deposits and the booking widget over many years. If you only need reservations and already love your till, ResDiary's core booking feature set is proven.
Integrations with existing stacks
If you intend to keep your current EPOS and marketing tools, ResDiary's integration model may fit better than replacing the stack.
Customer fit
Two different venues.
Grace is built for…
Independents who want bookings, till, loyalty and marketing on one guest record — and who are tired of reconciling three vendors after every service.
ResDiary is built for…
Venues that only need a strong booking widget and plan to keep best-of-breed till and marketing tools alongside it.
Common questions
Things operators ask before switching.
Category overview
Restaurant booking system
Compare booking systems on guest data and pricing.
View restaurant booking systemClaims verified as of June 2026. Competitor pricing and features change; we update this page as we notice changes worth noting. If you spot something stale, tell us.