Solution · Guest record
Hospitality CRM with one complete guest record.
Every booking, visit, payment and campaign on the same person.
Grace Guest Book is hospitality CRM that unifies bookings, EPOS spend, loyalty, events, WiFi capture and marketing on one record per guest — so you see who your regulars are and act before they drift away.
You can't look after guests you can't see. Most venues have fragments in three systems that never agree.
What you get
- One record per guest across bookings, till, tickets and WiFi.
- See regulars by value, not gut feel.
- Spot lapsing guests before they're gone.
- Consent and GDPR handled in the background.
- Segments feed email, SMS and loyalty automatically.
Common questions