Solution · Retention
Guest retention software for venues that live on regulars.
See who's slipping away and bring them back before they're gone.
Grace connects bookings, spend, loyalty and marketing so you can retain guests with data, not guesswork. Spot lapsing regulars, win back no-shows, and fill quiet nights with journeys that know who they're talking to.
Acquisition is expensive. Retention is knowing who to nudge, when, and with what offer.
What you get
- Lapsing-guest alerts from the Guest Book.
- Automated win-back email and SMS journeys.
- Loyalty and off-peak incentives tied to visit patterns.
- Attribution that shows which messages drove covers.
- Works for restaurants, bars, coffee shops and event venues.
Common questions